Frequently Asked Questions
Purity, testing, shipping, and ordering: the essentials for researchers.
All NuVida Sciences products are supplied strictly for in-vitro laboratory and research use by qualified professionals and institutions. They are not approved for human or veterinary use, diagnosis, treatment, or consumption.
Every compound is tested to a minimum of 95% purity by HPLC, with identity confirmed by mass spectrometry. Purity for each product is listed in its specifications on the product page.
Yes. Every batch is third-party tested and a Certificate of Analysis is available on request. You can request the CoA for the specific lot you receive, or for any batch before ordering, from the product page or by contacting us.
Peptides are supplied as lyophilized powder and shipped in insulated, temperature-stable packaging to protect stability in transit. On arrival, most compounds should be stored at -20°C. Storage guidance is listed in each product's specifications.
Orders placed before 2 PM Eastern Time on business days (Monday–Friday, excluding U.S. federal holidays) are dispatched the same business day. Orders placed at or after the cutoff, on weekends, or on U.S. federal holidays are dispatched the next business day. The cutoff uses Eastern local time (EST or EDT, as applicable). Dispatch means shipment, not delivery. Delivery times vary by destination. Tracking is provided automatically once your order leaves our facility.
We currently ship within the United States only. Shipping is free on domestic orders over $200; orders under $200 ship at a flat $12.99, shown at checkout before you pay. A tracking number is emailed to you once your package is on its way.
Yes. A free account is required to check out. It takes a moment to create and keeps your order history, tracking, and reorders in one place. There are no minimum order quantities.
We accept major credit and debit cards through a secure, encrypted checkout. Your payment information is processed by our payment provider and never stored on our servers.
Yes. If you have questions about handling, reconstitution, or storage, contact us at support@nuvidasciences.com and our team will help.
Still have questions?
Our team includes people with bench experience. Reach out and we will get back to you within one business day.
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